Settings
Manage your preferences, profile and account details.
When I choose Hindi as my language, why is some data still in English?
Banking and investments in India are still done using English at the backend. Capitalyze® on its own is trying to make investing…
How do I change the language?
Capitalyze® is currently available in 2 languages – English and Hindi. As a general rule, Capitalyze® follows the language of…
Can I change the language at any time?
Yes! You can choose your preferred language at any point of time. We are working hard to make Capitalyze® available in more…
Can I get my statement in Hindi?
We are working with our partners to ensure we offer multiple language support. As of now you will get statements only in English…
Why is the app sometimes dark and sometimes light? Can I choose my theme?
We tried our best to not end up like a Zebra. Based on the initial feedback we understood that some people prefer the dark theme…
Where can I see my payment history?
You can see your history in the logs. You can choose what you want to see and get a detailed view. To choose any section do as…
When I see my statistics, it doesn’t show me all of them. Why?
Statistics section as default shows you a history of the past 30 days. If you need the entire record of your transaction history…
How can I update the name on my account?
For security, Mutual Funds require the following documents to process a name change: 1. A legal document, such as a marriage…
How do I change my registered transaction account?
Your registered transaction account ensures the money is transferred to and from only this account. You should ideally select an…
How do I change my registered e-mail?
Your registered email address is very important for your security as we send all unauthorized access notifications, performance…
How do I change my registered postal address?
Your registered address is important for your KYC and for all physical communication like AMC statements, etc. You will have to…
What happens if the account is dormant/inactive?
If the app isn’t used at all for a period of 90 days, the account is termed as dormant/inactive. Don’t worry all you have to do…
Can I pause all my actions until further notice?
Yes. This will ensure that your account is not shifted to dormant/inactive status. This can be done as follows: o Open…
Why did I receive an alert?
Your security is our first priority. If you receive a verification alert, it’s because we want to make sure your information is…
Can I turn my notifications off?
We do our best not to disturb you with constant notifications, and only send notifications for emails of value. If they’re not…
How can I close my account?
We’re sorry to hear that you’d like to close your Capitalyze® account and hope to reconnect with you in the future! Please…