Sign-up
Getting started with your Capitalyze account.
What is Capitalyze®?
Capitalyze® is an app that simplifies saving and investing money so you can start early, invest often, and feel secure about your…
How does Capitalyze® work?
With Capitalyze®, you can set up a portfolio which helps you get started with saving and investing from your mobile phone in just…
Who can sign up for a Capitalyze® account?
Capitalyze® is available for all Indian residents who are at least 18-years-old, and those who have: o A valid Permanent Account…
Can I sign up for an account on the Capitalyze® website?
Our service is currently only available via our mobile app.
Which devices support Capitalyze®?
We support all Android phones with the following specifications: • Android 5.0 or later • The phone is able to receive SMSs • A…
Is there a minimum investment required to open an account?
No. Capitalyze® doesn’t require a minimum investment to open an account. To start investing, however, your Round-Ups, Recurring…
What am I investing in?
Capitalyze® investment portfolios are composed of Mutual Funds (MFs). For more information about individual funds, what they…
Is My Money Protected?
Yes. Capitalyze® is registered with AMFI (Association of Mutual Funds in India), which means all of our customers’ investments…
What’s the maximum amount I can invest at one time?
You can invest large amounts in off-the-shelf Mutual Funds daily. At Capitalyze®, though, we impose a limit of ₹2500 a day, which…
How do I install Capitalyze®?
To install Capitalyze®: o Go to the Play Store o Search for Capitalyze® o Tap INSTALL under Capitalyze® o Open Capitalyze® and…
Why do you need to verify my phone number?
To ensure top-level security and protection from fraudsters, we first need to verify your phone number. This is a simple process…
What do I need, to verify my phone number?
Things to remember: o You can only verify a phone number you own. o You must be able to receive phone calls and SMSs on the phone…
How do I verify my phone number?
o Enter your phone number (Currently only residents of India can verify their numbers) o Enter your phone number in the box on…
How do I change my phone number?
The ‘Change Number’ feature allows you to change the phone number associated with your Capitalyze® account even if you’re using…
Can I use one Capitalyze® account on multiple phones, or with multiple phone numbers?
Your Capitalyze® account can only be verified with one number on one device. If you have a dual SIM phone, please note that you…
Why is my Proof of Identity (POI) and Proof of Address (POA) required?
POI and POA are part of the Know Your Customer (KYC) process which is a mandatory requirement as per SEBI and AMFI guidelines…
What is account verification?
AMFI and SEBI require financial institutions to obey strict rules governing the verification of individuals seeking to open…
What POI and POA can I provide?
For Proof of Identity, we need you to provide Permanent Account Number (PAN) details. This is mandatory for all investors to…
Can I sign-up for a Capitalyze® account even if I don’t have a Permanent Account Number?
No. We require your PAN for compliance and legal reasons. We are working with our partners to offer a solution as we want…
Why is PAN compulsory?
Permanent Account Number is used by the Indian Revenue Services to identify and associate earnings with the account holder. For…
Why am I required to do a video verification?
Earlier AMFI required every investor to do an In-Person Verification (IPV) to ensure all the documents provided are done so by…
If my KYC is previously done, do I have to do it again?
No! If you have gone through the process in the past with Capitalyze® or any AMFI registered AMC, you will not have to do it…
Why does Capitalyze® need my e-mail address?
To ensure top-level security Capitalyze® monitors unauthorized activity and immediately notifies you. For such notifications…
I am already invested with other funds. Can I still open a Capitalyze® account and invest?
Yes, you can! Capitalyze® account is independent of all your other investment accounts. You won’t even have to go through the KYC…
What do I need to link my bank account for transactions with Capitalyze®?
To Link your bank account, you will need: o An active account with an Indian bank that supports UPI (Unified Payment Interface)…
How do I link my bank account for transactions with Capitalyze®?
To Link your bank account: o While signing up, accept our terms and privacy policy o From the list of banks, tap the name of your…
How do I change my linked my bank account?
If at a later date you wish to change your account you can do so by tapping on: More > Settings > Account > Change Transaction…
I can’t find my bank in the list?
If you don’t see your bank listed, it may not be supported. Capitalyze® uses NACH and supports most major banks. Learn more about…
What is NACH?
Capitalyze® uses NACH to enable investments. NACH (National Automated Clearing House) is a national payment system developed by…
Why am I authorizing an e-mandate?
E-mandate allows us to make transactions with the account linked with Capitalyze®. Repeated transactions like recurring and…
Why does it take 1-5 days to approve my Capitalyze® account?
Your security is our primary concern, so we take every measure to verify that you are you! If all of your information is…
When can I start investing? I have already registered.
Once your Capitalyze® account is approved, you can start investing right away at any time of the day. Please note that your…
Can I add a beneficiary to my account?
You can absolutely add a beneficiary to your account. In order to do so: o Fill in the requested information (The form is…
Can I open an account for a minor?
At this time, Capitalyze® does not offer accounts for anyone under the age of 18. We are working with our partners to offer such…
Can I Link My Business Account with Capitalyze®?
In order to comply with AMFI regulations, Capitalyze® accounts cannot be funded by a business current account. More specifically…
Is Capitalyze® available outside India?
At present, Capitalyze® is only available to citizens or legal residents of India who, currently reside in the country…
What happens if I delete the Capitalyze® App from my device, or get a new phone?
Capitalyze® operates on cloud-based servers and your account and investments are always safe even if you delete the app or get a…
How do I reopen my account?
If you’re ready to start investing again with Capitalyze®, reopening your account is easy. Just download the app from the app…