How do I change my phone number?

The ‘Change Number’ feature allows you to change the phone number associated with your Capitalyze® account even if you’re using the same device. This feature should be used before you verify your new number.

Using the Change Number feature in Capitalyze® will:

• Migrate your account information (including your transaction information), logs and settings from your old phone number to your new phone number
• Change your old phone number associated with MFs and AMFI data, so it is reflected on all future communication or statements

Before starting the Change Number process:

• Make sure your new phone number can receive SMSs and has an active data connection
• Make sure your old phone number is currently verified in Capitalyze® on your phone
• You can see what number is verified in Capitalyze® by navigating to

Capitalyze® > More > Settings and tapping on your profile

Note: When you change your registered Capitalyze® phone number, we will inform all associated MFs, and other Agencies as required by AMFI.

To change your phone number in Capitalyze®, follow these steps:

• Insert the new SIM card with the new number into your device
• Open Capitalyze®
• Go to Capitalyze® > More options > Settings > Account > Change number
• Enter your new phone number in the box at the bottom
• Tap Verify
• You’ll be prompted to verify your new phone number