Can I have two different profiles with Capitalyze®? You should only open one profile. If by accident you have opened a duplicate profile, please click here.
Can Capitalyze® employees see my details, bank account or credit card account? No. Capitalyze® uses NPCI’s NACH platform for transactions and the transactions are carried out on our behalf by…
Is my data shared with others? No data is shared with others. Only the transaction information is shared with the respective AMCs for taxation…
What data do you access and how do you keep it safe? If you choose to use roundups, we require access to your SMS on a read-only basis. We filter…
What if someone somehow gets access to my Capitalyze® PIN? The only way you can move money in or out of your Capitalyze® account is via Direct Debit.…
How do I report unauthorized access to my account? You should contact our support team at support@capitalyze.in as soon as possible. Click here to do so.
My phone has been lost or stolen. What should I do? In the unfortunate case that your phone gets lost or stolen, we can help make sure that no…
I want to buy a new phone, what will happen to my data and account? Nothing at all! Just install the Capitalyze® app and log in to your account. You might be prompted…
What happens to my data if I delete the app? Your data is secured at our cloud-based storage. We do not keep any SMS data or any other…
I forgot my PIN, what do I do? It happens. Our support team is here to help! If you forgot your PIN, just click here and…
