How can I update the name on my account? For security, Mutual Funds require the following documents to process a name change: 1. A legal document, such…
When I see my statistics, it doesn’t show me all of them. Why? Statistics section as default shows you a history of the past 30 days. If you need the entire…
Where can I see my payment history? You can see your history in the logs. You can choose what you want to see and get…
Why is the app sometimes dark and sometimes light? Can I choose my theme? We tried our best to not end up like a Zebra. Based on the initial feedback we understood…
Can I get my statement in Hindi? We are working with our partners to ensure we offer multiple language support. As of now you will…
Can I change the language at any time? Yes! You can choose your preferred language at any point of time. We are working hard to make…
How do I change the language? Capitalyze® is currently available in 2 languages – English and Hindi. As a general rule, Capitalyze® follows the…
When I choose Hindi as my language, why is some data still in English? Banking and investments in India are still done using English at the backend. Capitalyze® on its own is…
Why has the value of my investments changed from the time I sold them to the time I received the money in my bank account? The price of funds at the time which you requested to sell might have changed in value due…
How long does it take to withdraw money? Withdrawal instructions are real-time. However, they are processed only when the markets are operational. Withdrawals may take 3-6…
