What sort of security is maintained for all transactions? All transactions are carried out using the NACH platform and run by NPCI which also handles all RTGS,…
Why should I trust Capitalyze®? We may not have been around as long as some others, but we feel we’ve gone some way…
How can I close my account? We're sorry to hear that you'd like to close your Capitalyze® account and hope to reconnect with you…
Can I turn my notifications off? We do our best not to disturb you with constant notifications, and only send notifications for emails of…
Why did I receive an alert? Your security is our first priority. If you receive a verification alert, it’s because we want to make…
Can I pause all my actions until further notice? Yes. This will ensure that your account is not shifted to dormant/inactive status. This can be done as…
What happens if the account is dormant/inactive? If the app isn’t used at all for a period of 90 days, the account is termed as…
How do I change my registered postal address? Your registered address is important for your KYC and for all physical communication like AMC statements, etc. You…
How do I change my registered e-mail? Your registered email address is very important for your security as we send all unauthorized access notifications, performance…
How do I change my registered transaction account? Your registered transaction account ensures the money is transferred to and from only this account. You should ideally…
