What if someone somehow gets access to my Capitalyze® PIN? The only way you can move money in or out of your Capitalyze® account is via Direct Debit.…
How do I report unauthorized access to my account? You should contact our support team at support@capitalyze.in as soon as possible. Click here to do so.
My phone has been lost or stolen. What should I do? In the unfortunate case that your phone gets lost or stolen, we can help make sure that no…
I want to buy a new phone, what will happen to my data and account? Nothing at all! Just install the Capitalyze® app and log in to your account. You might be prompted…
What happens to my data if I delete the app? Your data is secured at our cloud-based storage. We do not keep any SMS data or any other…
I forgot my PIN, what do I do? It happens. Our support team is here to help! If you forgot your PIN, just click here and…
Is my PIN important, can I change it? Personal Identification Number is the access key for you to use your app. It is as important as…
Why do I have to verify my savings account? Your security is our primary concern, so we take every measure to verify that you are you! As…
What does Capitalyze® do to protect me from fraud? Here are some of the ways in which Capitalyze® ensures fraud protection: o Capitalyze® prioritizes your security over…
Why does Capitalyze® automatically log me out of my account? Capitalyze® prioritizes your security over everything else. By automatically logging out, it restricts access to the app even…
