Address not updated If you are unable to update your Address registered with Capitalyze®, use the following FORM Note: The details…
Transaction account not updated If you are unable to update your transaction account registered with Capitalyze®, use the following FORM Note: The…
Transaction account not linking If you are unable to link your bank account with Capitalyze® as your transaction account use the following…
Request for a digital AMC statement, if not received You should receive the statement within 48 working days after request. However, if you do not get the…
Request for a Physical AMC statement, if not received You should receive the statement in up to 10 working days after request. However, if you do not…
Add a beneficiary to your account It will take around 7 working days to add a beneficiary to your account. You will be notified…
How do I delete my account? You can delete your account from within Capitalyze®. Deleting your account is an irreversible process, which we can't…
How do I uninstall Capitalyze®? To uninstall Capitalyze®: o Go to your phone's Settings o Go to Apps & notifications o Tap on…
My app is crashing as soon as I open it. What should I do? If the app crashes immediately when you open it, there is an issue with the local data and…
What do I do with my TDS form? If you receive a TDS XXXX form, you are responsible for reporting the information it contains to the…
