You can delete your account from within Capitalyze®. Deleting your account is an irreversible process, which we can’t revert even if you perform it by accident.

To delete your account
o Open Capitalyze®
o Tap More > Settings > Account > Delete My Account
o Enter your phone number in full international format and tap Delete My Account
o Select a reason for why you’re deleting your account in the dropdown
o Tap DELETE MY ACCOUNT

If you delete your account:
o You can’t regain access to your account
o It may take up to 90 days to delete data stored in backup systems. Your information isn’t accessible on Capitalyze® during this time.
o It doesn’t affect the information other AMFI and MFs have relating to you, such as POI, KYC and transaction records.
o Copies of some material (e.g. log records) may remain in our database but are disassociated from personal identifiers.
o For legal purposes (e.g. to address fraud and other illegal activity), we may preserve your information. Please refer to the Law and Protection section of our Privacy Policy for more information.