E-mandate allows us to make transactions with the account linked with Capitalyze®. Repeated transactions like recurring and round-up transactions can then be carried out for you without you having to manually instruct every time you need to invest.

A mandate is generated using a secure connection with your financial institution (Bank) for direct debit using NACH. This is like making any other net-banking transaction. Once the e-mandate is created you never have to provide any login or passwords or any other PIN for transactions. This direct linking of a registered transaction account ensures that your money is only transferred to and from this account.

The e-mandate is processed through a partnership with HDFC Bank, leaders in banking which has over 300 million users and operates in over 90 countries worldwide. When you enter your online banking details, HDFC communicates with your bank using the NACH platform.

All of this is done under NPCI guidelines and when doing this, HDFC and NPCI servers handle everything to further reduce risk.
The mandate details are immediately encrypted and stored by HDFC in a separate database using multi-layered hardware and software encryption. This is audited and accredited by the NPCI.

Further information relating to HDFC services can be found in section XX of Capitalyze® Terms & Conditions. If you have any questions, please get in touch.